Company: Rutgers University
Location: New Brunswick
Posted on: November 30, 2019
Position InformationOverviewNew Jerseys academic health center,
Rutgers Biomedical and Health Sciences (RBHS) takes an integrated
approach to educating students, providing clinical care, and
conducting research, all with the goal of improving human health.
Aligned with Rutgers UniversityNew Brunswick and collaborating
university wide, RBHS includes eight schools, a behavioral health
network, and six centers and institutes that focus on cancer
treatment and research, neuroscience, clinical and translational
research, advanced biotechnology and medicine, environmental and
occupational health, and health care policy and aging research.Our
faculty are teachers, clinicians, and scientists with unparalleled
experience who advance medical innovation and provide patient care
informed by the latest research findings. We offer an outstanding
education in medicine, dentistry, pharmacy, public health, nursing,
biomedical research, and the full spectrum of allied health
careers.Our clinical and academic facilities are located throughout
the state including New Brunswick, Piscataway, Newark, Scotch
Plains, Somerset, Blackwood, and other locations. Clinical partners
include Robert Wood Johnson University Hospital in New Brunswick,
University Hospital in Newark, and other affiliates.Through this
community of healers, scientists, and scholars, Rutgers is equipped
as never before to transform lives.Rutgers RBHS is an anchor
institution that boasts locations in Newark, New Jersey, a city of
promise.Posting SummaryRutgers School of Dental Medicine (RSDM) is
seeking a Receptionist/Patient Scheduler to work in the Contact
Center within the Office of Operations. Under general supervision,
the Receptionist/Patient Scheduler will be responsible for
answering phones and routing calls, scheduling appointments,
greeting and registering patients.
- Acts as a receptionist. Greets patients and visitors to the
department, explaining clinical procedures and answering routine
- Answers incoming phone calls and appropriately routes messages.
Provides information such as directions, pre-visit instructions,
insurance form requirements, etc.
- Schedules and maintains appointments in accordance with
- Maintains patient files and monitors accuracy of records,
including digital files.
- Ensures all registration is complete by collecting and entering
demographic information into AxiUm, collecting patient
medical/dental history and patient five-point identification
requirements, in accordance with patient confidentiality
- Provides general office support as needed.BenefitsInformation
about the benefits provided to Rutgers employees can be found at:
Education and Experience
- Two (2) years of progressively responsible clerical experience,
including receptionist and scheduling duties in a medical office
setting.Required Knowledge, Skills, and Abilities
- Demonstrates the ability to be a team player, flexible and able
to shift priorities and maintain a high level of detail while
- Excellent interpersonal and communication skills.
- Experience with Microsoft Office (Word and Excel); ability to
navigate and research using the Internet.
- Ability to multi-task and work in a fast paced
- Displays appropriate customer services behavior.Preferred
- Billing experience.
- Experience with the AxiUm dental software or Dolphin
orthodontic software.Recruitment/Posting Title:
Receptionist/Patient SchedulerJob Category: Staff & Executive -
Healthcare - Administrative ServicesDepartment: RSDM-Office of the
COOPosition Status: Full TimeFLSA: NonexemptGrade: 1400Annual
Minimum Salary: 16.950Annual Mid Range Salary: 17.450Annual Maximum
Salary: 17.970Standard Hours: 35.00Union Description: Teamsters,
Local 97Payroll Designation: PeopleSoftTerms of Appointment: Staff
- 12 monthPosition Pension Eligibility: PERSPosting Number:
19ST4670Regional Campus: Rutgers Biomedical and Health Sciences
(RBHS)Home Location Campus: Newark (RBHS)
Keywords: Rutgers University, New Brunswick , Receptionist/Patient Scheduler, Administration, Clerical , New Brunswick, New Jersey
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