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Secretary I (Medical Secretary)

Company: Rutgers University
Location: New Brunswick
Posted on: December 1, 2019

Job Description:

Position InformationOverviewRutgers Cancer Institute of New Jersey Vision, Mission, and Core Values:Our vision is to be a statewide, national and world leader of scientific discovery, trans-disciplinary engagement, translation, patient care and education that improves outcomes for cancer patients and populations.We will accomplish this by conducting innovative basic, clinical and population research and cutting-edge patient-centered care that expands our understanding of the etiology and biology of cancer; facilitates the rapid translation of laboratory-based discoveries into human studies; develops new approaches and interventions for cancer prevention that decrease cancer incidence and mortality; and develops new and better therapies to decrease suffering and mortality from cancer.Core Values:Curiosity and Discovery, Integrity, Collaboration, Respect and Caring, Perseverance.Posting SummaryRutgers, The State University of New Jersey, is seeking a Secretary I (Medical Secretary), for the Division of Practice Management at the Rutgers Cancer Institute of New Jersey.The primary purpose of the Secretary I (Medical Secretary) position is to provide secretarial/administrative support to clinical faculty and senior staff.Among the key duties of this position are the following:

  • Screens calls and provides information in accordance with organizational policy. Receives and appropriately handles incoming correspondence, makes appointments, schedules meetings, and responds to inquiries.
  • Appropriately triages and clearly translates phone calls and other requests such as emails, portal requests, etc. to the appropriate individual. Confirms patient appointments.
  • Performs follow-up services for patients in a prompt and courteous manner, such as scheduling or canceling appointments and obtaining copies lab results or specialist reports. Files, scans, and maintains documents in the EMR. Proficient use of EMR to navigate and communicate patient and staff requests.
  • Undertakes routine writing and editing assignments; generates correspondence for signature; maintains mailing lists.
  • Responsible for processing purchase orders, check requests, travel reimbursements and subscriptions. Ensuresthat expenditures are in accordance with allocation of funds and tracks that all payouts are completed.
  • Responsible for confirming schedule of appointments, proactively addressing conflicts and managing the daily calendar of the assigned clinical faculty and senior staff, applying informed independent judgment to help manage time. Handles all travel and conference arrangements, travel advances and expenses, and prepares detailed and accurate itineraries with all contact information for hotels, transportation, etc.BenefitsInformation about the benefits provided to Rutgers employees can be found at: http://uhr.rutgers.edu/benefits/benefits-overviewQualificationsMinimum Education and Experience
    • Graduation from an accredited program in secretarial studies.
    • Four (4) years of full-time secretarial experience.
    • An additional year of experience is required in lieu of the secretarial program.
    • College credits may be substituted on a year-for-year basis for secretarial experience.
    • Up to sixty (60) credits may be substituted for two (2) years of secretarial experience.Required Knowledge, Skills, and Abilities
      • Strong customer service, critical thinking and multitasking ability.
      • Must be organized, detail oriented, and possess strong spelling, grammar, and proof-reading skills.
      • Must have excellent oral and written communication skills and a highly professional demeanor in person and on the telephone.
      • Must be computer literate with working knowledge of database and reporting tools such as Microsoft Word, Excel, Access and PowerPoint.Preferred Qualifications
        • Background in medical terminology is desirable.Physical Demands and Work EnvironmentPHYSICAL DEMANDS: Standing, sitting, walking, talking and hearing. No special vision requirements. Lifting up to 25 lbs.Recruitment/Posting Title: Secretary I (Medical Secretary)Job Category: Staff & Executive - Administrative & Support - GeneralDepartment: CINJ-Practice Mgmt AdminPosition Status: Full TimeFLSA: NonexemptGrade: 2000Annual Minimum Salary: 24.420Annual Mid Range Salary: 24.920Annual Maximum Salary: 25.670Standard Hours: 37.50Union Description: Teamsters, Local 97Payroll Designation: PeopleSoftTerms of Appointment: Staff - 12 monthPosition Pension Eligibility: PERSPosting Number: 19ST4902Regional Campus: Rutgers Biomedical and Health Sciences (RBHS)Home Location Campus: Downtown New Brunswick

Keywords: Rutgers University, New Brunswick , Secretary I (Medical Secretary), Administration, Clerical , New Brunswick, New Jersey

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