Train Service Supervisor (TSS) - Instructor
Company: Metropolitan Transportation Authority
Location: Brooklyn
Posted on: April 1, 2026
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Job Description:
Description Position at New York City Transit Title: Train
Service Supervisor (TSS) – Instructor Opens: February 17, 2026
Closes: Until filled. Authority: TA Department: Subways
Division/Unit: Operations Training Unit Reports to: Senior
Director, Service Delivery Operations Training Unit Location:
Various Hours of Work: Various This posting is for multiple
vacancies. Only employees currently holding the position as a TSS
are eligible for consideration. Operations Training provides
approximately 350 individual courses focusing on: Induction of new
hires and promotional employees on safety, equipment
familiarization, qualifying conventional and new equipment and
skill refresher training. Programs are developed in partnership
with NYC Transit's departmental management and where appropriate,
other MTA agencies. Compensation Note: You will maintain your
current rate of pay; however, you will receive a yearly bonus of
3,250. Responsibilities The selected candidates, designated as an
instructor, will be responsible for the development and delivery of
training programs for the Service Delivery Training Unit. These
programs include, but are not limited to: Train Service Supervisor,
Dispatcher, Tower Operator, Train Operator, Conductor Induction,
Rail Control Center Qualification, CBTC, ATS- A, Flagging,
Miscellaneous qualification classes and other mandated training.
The selected candidates will be supervising and instructing
students in Service Delivery, developing and writing lesson plans,
and maintaining training aids. The selected candidates will be
responsible for planning, organizing and coordinating the delivery
of both computer-based and instructor-led training. Additional
responsibilities include maintaining records, preparing evaluations
and reports on trainees, preparation and delivery of formal
presentations, attending vendor training, and performing
administrative tasks and duties as required to meet the unit's
business needs. Education and Experience At time of appointment,
candidates must have a minimum of two (2) years in the title.
Desired Skills Possess thorough knowledge of the policies and
procedures as outlined in the NYCT Rules and Regulations. Knowledge
of miscellaneous Work Equipment. Familiarity with Dispatching,
CBTC, and ATS. Familiarization with both Subdivisions "A" and "B".
Familiarity with Tower and Rail Control Center operations. Possess
excellent writing and verbal communication skills. Ability to write
and present training material in an effective manner. Preparing
clear, concise and thorough reports. Computer aptitude includes
Microsoft Office Power Point, Word, and Excel programs. Ability to
use resources effectively and adapt to changing conditions.
Selection Method Based on evaluation of education skills.
experience and interview. Other Information Pursuant to the New
York State Public Officers Law & the MTA Code of Ethics, all
employees who hold a policymaking position must file an Annual
Statement of Financial Disclosure (FDS) with the NYS Commission on
Ethics and Lobbying in Government (the “Commission”). Equal
Employment Opportunity MTA and its subsidiary and affiliated
agencies are Equal Opportunity Employers, including with respect to
veteran status and individuals with disabilities. The MTA
encourages qualified applicants from diverse backgrounds,
experiences, and abilities, including military service members, to
apply.
Keywords: Metropolitan Transportation Authority, New Brunswick , Train Service Supervisor (TSS) - Instructor, Education / Teaching , Brooklyn, New Jersey
