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Associate Manager, Product Quality Support Analytics

Company: Bristol-Myers Squibb Company
Location: New Brunswick
Posted on: February 14, 2020

Job Description:

Bristol-Myers Squibb is a global Biopharma company committed to a single mission: to discover, develop, and deliver innovative medicines focused on helping millions of patients around the world in disease areas such as oncology, cardiovascular, immunoscience and fibrosis.Join us and make a difference. We hire the best people and provide them with a work environment that places a premium on diversity, integrity, collaboration and personal development. Through a culture of inclusion, we create a better, more productive work environment. We believe that the diverse experiences and perspectives of all our employees help to drive innovation and transformative business results.Summary:Responsible for execution of quality metrics collection and reporting internally within Global Quality and GPS as well as externally (i.e FDA). Responsible for the collection, reporting, and continuous improvement of compliance-focused metrics including, but not limited to Global Quality Metrics/Scorecard, Project Metrics, and Quality Council Metrics. Responsible for generation of product complaint, product surety and quality serialization reports/metrics per established SOPs/frequency as well as all ad hoc requests, Develop strategy/process and tools to collect, capture and report FDA and other Health Authority required metrics predictive of performance.Support to business and site functions as required. Responsibility will include but not limited to sharing knowledge/experience related to metrics, analytic tools (i.e. Excel, Tableau), extracting/analyzing data, adhoc requests, and troubleshooting/supporting/designing metric tools.Major Duties and Responsibilities:Responsible for data collection, analysis, review, and reporting of accurate and on time Global Quality monthly metrics in a fast-paced environment that support Tier Councils. Expertise with Tableau, SpotFire, and Microsoft Office 2016, with focus on Excel, PowerPoint, and SharePoint. Ability to create, manage, and troubleshoot complex linked excel files that contain compound formulas and VBA coding that have network functionality. Knowledge of Pharmaceutical/Biologic Quality Assurance, cGMP, and Quality Assurance software. Provide Communication of business critical information of leadership from metric data, business support (i.e.surveys), and adhoc data requests.Responsible to complete required training and provide support for the Product Complaints, Product Surety and Quality Serialization business process activities.The successful candidate will also perform other key activities that support the business such as SharePoint design, data requests/analysis, and providing communication of business critical information to leadership. The individual must be able to work on multiple projects at one time and manage priorities based on time lines. The candidate must be self-directed and work independently with a high degree of professional integrity, be highly organized, and be detail-oriented.Education:Bachelors DegreeExperience/Knowledge:Minimum 1-2 years experience with data analyticsSkills/Competencies:

  • Experience with TrackWise, SharePoint, HTML, and Microsoft Office 2013 expertise required.
  • Proficiency writing macros and VBA, experience administrating websites, and experience managing a database.
  • Knowledge of data integration, field mappings, data transformation, and data manipulation.
  • Strong critical thinking and analytical skills to quickly identify issues in data analysis and issues resolution.
  • Individual must have strong eye for detail and organizational skills.
  • Strong collaboration, analytical, and data aggregation skills.
  • Ability to work across a global company, interact with multiple department/functions, and be team oriented.
  • Strong verbal and written communication skills with the ability to confidently present complex information to all levels of the organization.
  • Must possess forward thinking, creative, and problem solving mindset.
  • Experience with SAP, Tableau, SpotFire, LIMS, and EtQ is preferred. Advanced excel a must; Pivot Tables, Macros preferred; ability to handle large volume of dataBristol-Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees the resources to pursue their goals, both at work and in their personal lives.

Keywords: Bristol-Myers Squibb Company, New Brunswick , Associate Manager, Product Quality Support Analytics, Executive , New Brunswick, New Jersey

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