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Product Manager - Salesforce

Company: DATAMTX LLC
Location: New Brunswick
Posted on: May 6, 2022

Job Description:

We are hiring a Product Manager - Salesforce at the below capacities:

As a team member, work in close partnership with business stakeholders to ensure solutions delivered by the IT development teams solve the business and/or market needs being requested. This role is critical in creating visibility into product status and will serve as the point of contact for our development and business stakeholders. Position will execute the day to day activities of defining and grooming user stories, backlog management, prioritization, iteration planning,

Responsibilities:

  • Perform Discovery of Business needs, document functional requirements
  • Oversee the entry of Business needs into the Demand Management Intake platform
  • Create and manage user stories for Salesforce and or the Genesys Telephony platform which includes but is not limited to:
    • User story grooming with functionally specific project teams
    • Update user stories until they are in Definition of Ready (DoR)
    • Define user acceptance criteria in review with functional project teams
    • JIRA Project Backlog Administration
    • Provide consultation on requirements to business owner
    • Oversee the prioritization of requests in the backlog; coordinating with BA's, Development teams and the department head
    • Review and approve documentation of work product , user stories, backlog
    • Communication to all project stakeholders with updates & status of pending & in-progress requests
    • Assist the BSE Test Lead in the development of a test plan and confirming resource requirements.
    • Create and track appropriate metrics to meeting sla's

      Qualifications:
      • A minimum of a Bachelor's Degree is required; advanced degree or IT major preferred
      • A minimum of 5 years of relevant business experience is required
      • Experience with Salesforce is required, Appropriate Systems Certifications preferred
      • Experience with Genesys and/or telephony is preferred
      • Experience in SLDC and Agile development process required
      • Understand of the Scrum process is required
      • Experience in JIRA required
      • Strong business systems analysis and reporting skills are preferred
      • Superior communication and collaborative skills required
      • Superior Account and Stakeholder Management skills are required

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Keywords: DATAMTX LLC, New Brunswick , Product Manager - Salesforce, Executive , New Brunswick, New Jersey

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