PROGRAM MANAGER - Immigration
Company: BI Incorporated (A GEO Company)
Location: New Brunswick
Posted on: June 22, 2022
Facility: -ISAP NEW BRUNSWICK, NE, NJ C-SITESalary: $75,000 -
$78,775 annuallyBonus (if applicable): potential 10%Shift:
Benefits: Full-time employees will enjoy a competitive benefits
package for an energized workforce with options for you and your
family including:--- Paid time off ------------------------ Paid
holidays------------------------------ 401(k) --- 401(k) matching
------------------ Health Insurance ------------------------ Dental
Insurance--- Vision Insurance --------------- ---- Life Insurance
------------------------------ Flexible spending account--- Health
savings account ------ ---- Tuition Reimbursement ---------------
Reduced tuition rates--- Employee discount --------------- Employee
assistance program------ Pet insurance--- Disability Insurance
--------- ---- Paid training ------------------------------- Other
benefits availableEqual Opportunity Employer.Experienced Program
Managers-a world of opportunities awaits you! Are you looking for
the kind of opportunity that truly challenges you to use the skills
you've worked so hard to build? We can help!We are looking for an
Immigration Manager to fill the role of Program Manager for the
Intensive Supervision Appearance Program (ISAP). This alternative
to detention program aims to supervise individuals who are
navigating the U.S. immigration court system. In this dynamic role,
you will use your criminal justice background and experience in
case management to assist ISAP participants following the
guidelines of our Department of Homeland Security contract.
Utilizing a combination of face-to-face case management meetings,
electronic monitoring technologies and home visits to engage
participants and drive compliance you will ensure that participants
attend court hearings and comply with conditions set by DHS.This is
a great opportunity to continue building your career in criminal
justice, psychology and/or social work and case management. If you
are passionate about influencing positive changes in the lives of
others, this may be the right opportunity for you!
-SummaryResponsible for operational and financial oversight of an
Intensive Supervision Appearance Program (ISAP) office in
compliance with contractual obligations. Maintains frequent and
timely communication with Department of Homeland Security (DHS)/US
Immigration and Customs Enforcement (ICE) representatives and with
community-based organizations. -Primary Duties and
- Manages and directs all activity in the planning, development,
implementation, monitoring, and supervision of ISAP programs,
services and employees.
- Manages all employees assigned to an ISAP office. Management
responsibilities include interviewing, hiring and training
employees; planning, assigning and directing work; appraising
performance; rewarding and disciplining employees; addressing
complaints and resolving problems.
- Ensures that programs function in a manner that satisfies
contractual obligations. Develops timely and accurate reports on
the status of program operations.
- Develops and implements strategies and action plans that will
enable the office to achieve its operational and financial
- Serves as the local point of contact with the DHS/ICE.
Maintains frequent and productive liaison with the DHS/ICE,
including accurate and timely monthly reports, annual reports and
verbal and written notification of emergencies, contingencies or
unusual occurrences. Meets with DHS/ICE on a regular basis to
provide a management level review, assess program performance and
discuss and resolve problems.
- Maintains and documents routine communications with staff, such
as staff meetings, to address program participants' service plans
and progress, and case specialists' daily schedules.
- Establishes and maintains frequent and productive communication
with key contacts in community-based organizations to assure and
maintain community receptivity and support for ISAP.
- Evaluates, identifies and describes contingencies for reducing
potential community issues focused on the program, facility
locations, general public opposition, or other issues that could
mitigate the success of the ISAP.
- Administers Security Plan for a specific office, including
daily operations, security contingencies, emergencies and
mitigation plans, security of Company and DHS/ICE employees,
Participants and the general public. Performs daily security check
of the office area. - Ensures that all participant records are kept
in locked files to maintain confidentiality.
- Implements systems to physically track and supervise all
- Administers the Quality Control Plan, including performance of
monthly audits to evaluate program operations for compliance with
the Quality Control Plan and contract requirements. Ensures that
corrective action plans are implemented in a timely manner when
- Manages program participant violations in conjunction with
Intensive Supervision Case Specialist. Oversees preparation of
documentation to acquire DHS/ICE direction and action if
disciplinary measures are necessary.
- Reviews and approves program participants' service plans to
ensure compliance with state requirements and contractual
- Performs other duties as assigned.Job Requirements:Minimum
- Bachelor's Degree in Sociology, Psychology, Social Work,
Criminal Justice or related field required. Master's Degree
- At least two (2) years of case management experience in an
Alternatives to Detention immigration program is required.
- Two (2) years supervisory experience in a similar position is
- At least two (2) years of experience working with
- Bi-lingual Spanish preferred.
- United States Citizenship required.
- Must live in United States 3 of the last 5 years (military and
study abroad included).
- Ability to pass a federal background check and obtain a
- Valid State Driver's License and the ability to safely operate
a motor vehicle.
- Effective verbal and written communication skills with
employees, community contacts, government officials and clients.
Ability to interpret and articulate rules, orders, instructions and
materials. - Ability to compose reports.
- Demonstrated sound judgment and even temperament.
- Ability to maintain self-control in stressful situations, such
as interpersonal confrontations or emergencies.
- Ability to defuse hostile or unstable situations.
- Ability to deal tactfully with the public.
- Attention to detail.
- Problem solving ability.
- Ability to plan, organize and direct the work of others.
- Ability to deal with multicultural contacts with
- Basic knowledge of immigration laws, regulations and
- Basic computer skills.
- Ability to interpret electronic monitoring messages and daily
- Ability to work with computers and the necessary software
typically used by the department.Working Conditions: Encountered on
a regular basis as part of the work this job performs.
- Typical office environment.
- Some travel is required.
- Must be available to DHS by a cellular telephone number 24 X
7.BenefitsAs a Program Manager, you will be part of a stable,
established, and yet still growing organization with a great deal
of diversification, which will present you with a range of
different challenges. We value your hard work and professional
dedication and will reward you with a competitive compensation
package that includes full benefits.Your benefits will include:
- Three (3) weeks paid time off
- Fifteen (15) paid holidays
- Medical, Dental, and Vision coverage
- Term life insurance (includes spouse and dependent)
- Accidental death and dismemberment insurance
- Short- and long-term disability
- Flexible spending account
- 401(k) retirement program with company match
- Stock purchase program
- Tuition reimbursement
- Employee Assistance Program (EAP)
- Various discount programs
- Theme park and attraction discountsYour world of opportunities
begins here! Apply today!
Keywords: BI Incorporated (A GEO Company), New Brunswick , PROGRAM MANAGER - Immigration, Executive , New Brunswick, New Jersey
Didn't find what you're looking for? Search again!