Manager, Digital Capability Management, Integration Delivery & Operations

Company: Bristol Myers Squibb
Location: New Brunswick
Posted on: March 18, 2023

Job Description:

Working with Us
Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-usAt Bristol Myers Squibb, we are inspired by a single vision - transforming patients' lives through science. In oncology, hematology, immunology and cardiovascular disease - and one of the most diverse and promising pipelines in the industry - each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference. Position Summary The Digital Capability Manager (DCM) will work with a team of Bristol Myers Squibb resources and Service Providers responsible for the day-to-day operational support of Bristol Myers Squibb Enterprise Integration middleware platforms. Primary focus will be to provide application support for the Enterprise Integration Boomi and Mulesoft iPaaS platforms, and delivery of new or enhancements to existing Boomi Cell Therapy integrations in support of Bristol Myers Squibb Cell Therapy Digital Platforms. Secondary will be to assist, when needed, application operational support for other middleware platforms owned by the Enterprise Integration organization. Along with accountability for application operational support, the DCM will have the opportunity to learn in-depth about MuleSoft/Boomi platforms, become subject matter expert, provide architecture/design guidance, and assist with the delivery of new application integrations. Major Duties and Responsibilities The DCM will report into the Lead for Operations & Support. To provide application support the DCM will collaborate with Business, Business Partners, IT Partners, and Delivery functions to understand and resolve middleware application incidents and when applicable to solution new and enhancement integration demand and/or project requests. This role offers the selected candidate the opportunity to interact with Bristol Myers Squibb professionals globally, partnering with other IT organizations and business organizations across the company. You will work with passionate and motivated individuals. As a member of the Enterprise Integration team, you will have the opportunity to gain insight into all faucets of Bristol Myers Squibb businesses from early discovery to manufacturing & logistics to commercial and financial operations. You will be a valued member of the Enterprise Integration team focused on fulfilling the Bristol Myers Squibb mission to discover, develop and deliver innovative medicines that help patients prevail over serious diseases. Key Responsibilities --- Day to day application operational oversight of the Enterprise Integration Boomi and Mulesoft platforms --- Accountable to work with applications stakeholders and service providers for timely resolution of incidents within BMS defined SLAs. --- Perform hands-on incident resolution or enhancements for Boomi and MuleSoft data integrations. --- Assist Boomi/MuleSoft platform teams in platform upgrade activities --- Become Boomi/MuleSoft subject matter expert and provide architecture/design guidance for data integrations --- Collaborates with clients, developers, and vendors to deliver Integration solutions related to our BOOMI technology platform and Cell Therapy. New and/or enhancements solutions. --- Collaborate with Infrastructure teams for capacity planning / performance optimization --- Provides proactive and appropriate communication (written and verbally) to technical and non-technical stakeholders --- Ownership of Software Licenses, Maintenance & Support agreements, and relationships with vendors --- Strategize/Contribute to continuous improvement efforts of middleware platforms --- Ensures compliance with required policies and governances --- Proactively analyze and optimize Data Integration performance Qualifications & Experience --- 5+ years of Information technology experience in implementation and support of enterprise systems --- Proven experience with Incident resolution management (Includes communication with technical and non-technical stakeholders) --- Technical understanding of iPaaS technologies stack, AWS technologies, and web services --- 3+ years hands-on keys experience with Integration platforms such as SoftwareAG Webmethods, Boomi iPaaS, Mulesoft iPaaS --- Working experience with Real-time API integration patterned solutions --- Understanding of Cloud Services Platforms --- Proven experience as a member of application development projects, exceptional working with knowledge of common SDLC models --- 3+ years Support & operational management/oversight experience --- Experience working with on and offshore resourced teams --- Exceptional customer interaction and communication skills, including interaction with non-technical audiences Why You Should Apply Around the world, we are passionate about making an impact on the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as "Transforming patients' lives through science--- ", every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site Protocol
Physical presence at the BMS worksite or physical presence in the field is a necessary job function of this role, which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and it enhances the Company culture.COVID-19 Information
To protect the safety of our workforce, customers, patients and communities, the policy of the Company requires all employees and workers in the U.S. and Puerto Rico to be fully vaccinated against COVID-19, unless they have received an exception based on an approved request for a medical or religious reasonable accommodation. Therefore, all BMS applicants seeking a role located in the U.S. and Puerto Rico must confirm that they have already received or are willing to receive the full COVID-19 vaccination by their start date as a qualification of the role and condition of employment. This requirement is subject to state and local law restrictions and may not be applicable to employees working in certain jurisdictions such as Montana. This requirement is also subject to discussions with collective bargaining representatives in the U.S.BMS is dedicated to ensuring that people with disabilities can perform complex functions through a transparent recruitment process, reasonable workplace adjustments and ongoing support in their roles. Applicants can request an accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Keywords: Bristol Myers Squibb, New Brunswick , Manager, Digital Capability Management, Integration Delivery & Operations, Executive , New Brunswick, New Jersey