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Director of Platforms & Strategic Programs

Company: Disability Solutions
Location: New Brunswick
Posted on: September 18, 2023

Job Description:

Johnson & Johnson is seeking a Corporate Business Technology (CBT) Director of Platforms and Strategic Programs based in New Brunswick, New Jersey. This hard-working person will work at the intersection of business & technology that combine a deep understanding of business objectives with technology solutions to overcome challenges and adopt the latest business services technologies and trends. Johnson & Johnson is the world's most comprehensive and broadly-based manufacturer of health care products, as well as a provider of related services, for the pharmaceutical, and medical devices markets. If you have the talent and desire to touch the world, Johnson & Johnson has the career opportunities to help make it happen. Your Move Could Mean Our Next Breakthrough. Diversity & Inclusion are important to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than 133 years. We celebrate the uniqueness of our employees regardless of your race, belief, sexual orientation, religion, or any other trait, Proud to be an equal opportunity employer. Position Description This role consists of business strategy development, emerging capabilities opportunities, and digital transformation. It will drive the technology strategy, planning, governance, and capability roadmap of multiple platforms. This includes but is not limited to the following technologies: Salesforce Service, ServiceNow, Genesys Cloud, Celonis, Analytics Data Hub and multiple AI solution sets. This strong digital leader will understand industry trends, customer demands, and driving an environment of experimentation on high-value opportunities. This position will continually engage functional leaders and will help develop Corporate Technology as a strategic advantage and enabler of digital leadership. In close partnership with Johnson & Johnson Global Services (GS), this role will envision future state opportunities to drive efficiencies, effectiveness and the user experience (3 E's) for the J&J enterprise by consolidating and optimizing multiple service activities. This role will help identify, influence and deploy incremental technology solutions in support of our Global Services scope expansion strategy. Roles and Responsibilities The candidate shall provide strategic direction for critical CBT platforms supporting Global Services and the J&J employee population. The candidate will be responsible for the analysis, business case development and execution of the Reimagine AskGS program, which is the focus on defining the future state CRM solution for our internal employees. This will require leading a team through a detailed analysis of market leading solutions, fit for purpose assessment for the future state needs of Global Services, leadership recommendations and influencing leadership throughout program execution. The role will have one direct report initially, which is expected to grow in size and scope by year end. The candidate will need to inform and influence well beyond the CBT organization, expanding to Technology Services (TS), Information Security and Risk Management (ISRM), Global Services, etc. The candidate shall ensure all solution development occurs within the framework of the JJT High Performing Teams (HPT) model, inclusive of the Agile methodology. The candidate will influence key business partners in support of this program and ways of working. The candidate will manage all communication regarding platform strategy updates and progress to senior management, project sponsors, and other key partners, and addressing any expectations, concerns, feedback or questions. This position will also have oversight of the CBT support for the Global Services Scope Expansion strategy. As GS identifies disjoint or sub-optimal business processes at J&J, they will create a strategy to consolidate the business service and drive cost and user experience improvements. These will often include deploying technology solutions for which this candidate will have direct oversight. CBT is an exciting organization which is continuously evolving to stay ahead of the needs of the business. This role will require a leader with a strategic focus, someone comfortable working with a level of ambiguity and can lead a team with all four paragraphs of the J&J Credo in mind. If you are a dynamic leader interested in joining a successful team, consider applying for this role.

Keywords: Disability Solutions, New Brunswick , Director of Platforms & Strategic Programs, Executive , New Brunswick, New Jersey

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