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Senior Manager, Knowledge & Learning

Company: Disability Solutions
Location: New Brunswick
Posted on: June 1, 2024

Job Description:

Johnson & Johnson is looking for a Senior Manager, Knowledge & Learning within the Worldwide Government Affairs & Policy organization, where we unleash the power of people and policy to create a healthier future for all. This position can be based in New Brunswick, NJ or Washington, DC. At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at The Senior Manager, Knowledge & Learning will oversee and execute key learning initiatives and programs to create foundational knowledge among J&J colleagues of the policy environment and the power of WWGA&P to help shape government policies. Reporting to the Senior Director, Public Policy & Issues Management (PPIM), Global Policy, the individual will manage the portfolio supporting this work. The individual will also engage and consult with multiple partners within WWGA&P, functional experts, and enterprise teams to ensure delivery of high-quality content, curated global subject matter knowledge and resources, and impactful programming that elevates WWGA&P and J&J knowledge and understanding of the unique value of public policy and WWGA&P's priorities. The individual also partners to develop and deliver engaging campaigns to bring these assets to life across the organization. Key Responsibilities:

  • Develop and drive internal knowledge and insight strategies, tools, and innovations to support WWGA&P priority initiatives and elevate institutional knowledge.
  • Own the WWGA&P knowledge management and learning strategy in partnership with the PPIM leader and manage internal and external suppliers to deliver best-in-class knowledge, insights, and learning offerings.
  • Drive key WWGA&P learning programs, such as US Health Policy Excellence (HPx), a certificate program in partnership with Rutgers University.
  • Partner across functions to provide program leadership, refine processes, ensure robust measurement, and deliver operational excellence for key tools, assets, and programs.
  • Conduct annual needs analyses to drive best-in-class offerings and impactful outcomes, in partnership with key internal partners.
  • Oversee digital knowledge platforms and ensure strong processes for managing, disseminating, and retaining business-critical knowledge to generate insights and curate an engaging knowledge environment. This includes scoping, partnering, and developing robust plans and flawless execution of highly engaging tools that elevate knowledge internally and support external advocacy, including editorial and technical oversight, content development and management, strong content governance, and dissemination. These tools include the WWGA&P page on Home and associated knowledge SharePoint, Quorum, and others.
  • Manage contractor and vendor resources to define project scope, objectives and deliverables, vetting materials and serving as project manager;
  • Work with internal partners such as Corporate Business Technology to ensure a strong governance and archive processes, according to enterprise guidelines and WWGA&P processes.
  • Remain current with knowledge and insights innovations, methods, and techniques to remain impactful and competitive.

Keywords: Disability Solutions, New Brunswick , Senior Manager, Knowledge & Learning, Executive , New Brunswick, New Jersey

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