Patient Navigator

Company: Rutgers University
Location: New Brunswick
Posted on: April 1, 2026

Job Description:

Posting Summary Rutgers, The State University of New Jersey, is seeking a Patient Navigator for the department of OB/ GYN at the Robert Wood Johnson Medical School. The Patient Navigator supports the improvement of access and patient outcomes through implementation of evidence-based patient navigation services for reproductive genetic counseling throughout New Jersey. The Patient Navigator serves as the liaison between referring offices, triages the requests for appointments and makes sure that patients are scheduled promptly, all pertinent records collected and patients are prepared for their visit with the genetic counselor, Maternal Fetal Medicine physician and the Antenatal Testing Unit ( ATU ). The Patient Navigator provides individualized assistance for referring offices and patients to help access appropriate services. The Patient Navigator also makes sure patient samples are properly collected at designated draw sites and the ATU , sent to various labs across the country (as needed) and that all results promptly get reported back to the patient chart for management and communication. The Patient Navigator also assists the patients and clinical personnel with submitting benefit investigations for complex genetic testing and works with insurance companies to advocate for access and coverage. The Patient Navigator serves as the primary liaison between referring practices as serves as point person to assist with providing timely reporting and communication. The Patient Navigator will serve as a key resource for developing and expanding patient access to care resources and overcoming barriers to screening and improved access to support resources. Among the key duties of this position are the following: Educates patients on genetic services, care management, and available resources. Directs and implements care coordination plans in both inpatient and outpatient settings for maternal fetal medicine and genetics. Coordinates inpatient and outpatient care plans for Maternal Fetal Medicine ( MFM ) and Genetics, Obtains patient clinical information ensuring timely scheduling and follow?up and referrals. Works with MFM and genetics administrative team to make sure all schedules are coordinated appropriately for all clinics and offsites. Communicates with physicians, patients, family members or patient representatives to establish patient’s plan of care, goals and expected outcomes. Assists genetic counselors and physicians with all coordination aspects of patient care. Verifies insurance eligibility and provides guidance around referral and managed care issues, and information about other prior authorizations that may be needed for testing and procedures. Overview New Jersey’s academic health center, Rutgers Biomedical and Health Sciences ( RBHS ) takes an integrated approach to educating students, providing clinical care, and conducting research, all with the goal of improving human health. Aligned with Rutgers University–New Brunswick and collaborating university wide, RBHS includes eight schools, a behavioral health network, and five centers and institutes that focus on cancer treatment and research, neuroscience, advanced biotechnology and medicine, environmental and occupational health, and health care policy and aging research. Our faculty are teachers, clinicians, and scientists with unparalleled experience who advance medical innovation and provide patient care informed by the latest research findings. We offer an outstanding education in medicine, dentistry, pharmacy, public health, nursing, biomedical research, and the full spectrum of allied health careers. Our clinical and academic facilities are located throughout the state—at Rutgers University–New Brunswick, including Piscataway; and at locations in Newark, Scotch Plains, Somerset, Stratford, and other locations. Clinical partners include Robert Wood Johnson University Hospital in New Brunswick, Newark’s University Hospital in Newark, and other affiliates. Through this community of healers, scientists, and scholars, Rutgers is equipped as never before to transform lives. Preferred Qualifications Experience in women’s health services including ObGyn, Maternal fetal medicine, and reproductive genetic counseling is preferred. Bilingual in English and Spanish preferred.

Keywords: Rutgers University, New Brunswick , Patient Navigator, Healthcare , New Brunswick, New Jersey