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Hotel Front Desk Agent

Company: Benchmark Hospitality
Location: New Brunswick
Posted on: August 15, 2019

Job Description:

Essential Functions:

* Quickly check guests in/out and arrange for transportation if needed.


* Verify and input credit cards for authorization using electronic acceptance methods.


* Handle cash, make change and balance an assigned house bank.


* Post charges to guest folios.


* Prepare reports for Day Audit in accounting department.


* Act as liaison between guest and security, guest services, engineering and other departments.



Technical Requirements:

* Must have three (3) years customer service experience in busy fast-paced environment.


* Prior front desk experience highly preferred.


* Must have scheduling flexibility and can work any shift during the week including weekends and holidays.


* High school diploma preferred or equivalency.


* All employees must maintain a neat, clean, and well-groomed appearance.


* Ability to stand and move throughout front office and continuously perform essential job functions.


* Ability to read, listen and communicate effectively in English, both verbally and in writing.


* Hearing and visual ability to observe and detect signs of emergency situations.


* Must have intermediate keyboarding and computer skills.



This position will appeal to individuals with the following attributes:

* Considerable amount of customer service experience


* Goal oriented


* Longevity seeking


* Consistent previous work history



Other Employment Perks:

Generous Paid Time Off and Paid Holiday Benefits

Employee and Friends & Family guestroom discounts

Many growth opportunities!!!

Keywords: Benchmark Hospitality, New Brunswick , Hotel Front Desk Agent, Hospitality & Tourism , New Brunswick, New Jersey

Click here to apply!

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