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Customer Service Specialist

Company: Novacom Telephone Company, Inc.
Location: New Brunswick
Posted on: May 2, 2021

Job Description:

Job DescriptionAlways qualified leads providedAssist small to mid-sized businesses upgrade their information systems; telecom and computer networking. Employ your communications skills, meet with business executives who need to employ technology needed by their staff members. Provide the business tools needed and you will achieve job satisfaction and high earnings. Learn how to sell business information management tools that return 100% of its costs. Average sales ticket price is $15,000.00.Since 1981, Novacom has been a leader in small to mid-sized business' telecom and information management systems. Novacom has experienced growth in its sales and installation of the Avaya (formerly AT&T and Lucent) IP Office telephone system; more than 600 installed. Uniquely, Novacom is licensed by New Jersey Department of Consumer Affairs for burglar, video, and Access Control. Great opportunity for cross-selling.You will be formerly trained to sell, and provided with leads. You will have very extensive exposure to all telecom technology including: basic and advanced features, Call Centers, LAN, WAN, firewalls, Wi Fi, cell boost, paging, system to site networking, and all lines including POTS, SIP, T-1, MPLS, and Ethernet.Grow with us. Your emphasis is on phones. However, computer LAN and WAN networks familiarity is important.Responsibilities:

  • Set marketing focus;
  • Visit prospects;
  • Provide product demos;
  • Learn Novacom products;
  • Learn proven sales techniques.Qualifications:
    • Preferred previous experience in telephone with Avaya or other systems;
    • Ability to prioritize and multitask;
    • Excellent written and verbal communication skills; and
    • Strong attention to details and strong organizational skills.Company DescriptionSince 1981, Novacom has been a leader in the sales and service of low voltages systems for businesses. Please see: Novacom is one of few industry firms rated A+ by Better Business Bureau (BBB).

Keywords: Novacom Telephone Company, Inc., New Brunswick , Customer Service Specialist, IT / Software / Systems , New Brunswick, New Jersey

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