Field Service Technician
Company: Technical Safety Services
Location: New Brunswick
Posted on: January 25, 2023
Who are we?
The TSS Family of Companies is one of the largest independent
laboratory and hospital service providers with locations across the
United States. Our customers include leading life sciences and
healthcare companies and renowned research institutions. We are a
leading provider of environmental monitoring solutions and testing,
calibration, and certification services for controlled
environments, medical gas systems, and laboratory instrumentation.
Our Family of Companies includes Technical Safety Services (TSS),
Evergreen Medical Services (EMS) and AL-TAR.
Technical Safety Services (TSS) is a leading laboratory service
provider with locations across the United States. Our customers
include leading life sciences and healthcare companies and renowned
research institutions. We are rapidly growing and looking for
additional passionate and talented employees to join our team and
partner with TSS' customers who are doing dramatic work focused on
improving the human condition.
TSS ensures the equipment our customers use to keep their employees
and products safe is in full working order. We are the leading
provider in the country of testing and certification services for
cleanrooms, fume hoods, biological safety cabinets, and other
controlled environment equipment. Working at our customers'
facilities, TSS employees are key enablers - helping ensure safety,
accuracy, and compliance in some of the leading laboratories in the
We are rapidly growing and looking for additional passionate and
talented employees to join our team and partner with our customers
who are doing dramatic work focused on improving the human
How will you make an impact?
Field Service Technicians are dispatched daily to provide a variety
of on-site services including cleanroom, biological safety cabinet,
fume hood, and pharmacy certification, calibration of laboratory
instruments, and many additional services as their careers
progress. Our technicians employ excellent client service and a
thorough understanding of our portfolio of services to exceed
expectations by performing contracted services at the highest level
of quality and uncovering new needs when possible.
TSS offers a great career opportunity for those with customer
service and problem-solving abilities. For our entry-level field
technician roles, previous job-related experience is not required
as you will be provided with rigorous classroom and on-the-job paid
training and mentoring. Once trained, we offer continued career
development in field services or in other key roles within our
If you enjoy working in an office for 8 hours a day, this role is
not for you! If you would enjoy working independently in the field,
visiting different customers each day, and being part of a dynamic,
growing team, then come join us!
What will you do?
- Perform testing, certification, calibration, and repair
services across a variety of laboratory spaces and equipment on
client premises and/or in shop facilities.
- Interface directly with clients to understand, discuss and
execute their needs.
- Maintain and improve client relationships and act as the
client's primary in-person interaction with the company.
- Complete all required documentation and administrative tasks
related to assigned business.
- Other duties as assigned.
How will you get here?
Education and Experience
- Requires a High School Diploma or equivalent. 2-year or 4-year
- Requires some relevant customer service, mechanical, and/or
- A combination of education, training, and related experience
may meet requirements.
Knowledge, Skills and Abilities
- Excellent customer service and relationship-building
- Strong troubleshooting and problem-solving skills with the
ability to continually learn new services.
- Ability to work effectively with minimal supervision by
employing effective time management and prioritization skills.
- Highly effective verbal and written communication skills.
- Knowledge of basic math including geometry and algebra.
- Valid driver's license and good driving record.
- Experience with the Microsoft Office suite.
How will you get rewarded?
TSS offers competitive salaries and a wide range of benefits:
- 401(k) plan with a company matching contribution
- Medical, vision and dental insurance
- Long-term disability, short-term disability, and life
- Employee Assistance Program (EAP)
- Commuter benefit plan (CBP)
- Educational assistance
- Paid holiday/vacation time
- Overtime as necessary
While performing the duties of this job, the employee must
regularly lift and/or move up to 50 pounds and occasionally lift
and/or move more than 100 pounds. The employee is regularly
required to sit and talk or hear. The employee is frequently
required to reach with hands and arms. The employee is occasionally
required to stand; walk; use hands to finger, handle, or feel;
climb or balance; stoop, kneel, crouch, or crawl; and taste or
smell. Specific vision abilities required by this job include close
vision, distance vision, color vision, peripheral vision, depth
perception, and ability to adjust focus.
TSS is a passionate equal opportunity employer and celebrates
diversity. Interested in a role but not sure it's the right fit for
you? Call us and let's talk.
Keywords: Technical Safety Services, New Brunswick , Field Service Technician, IT / Software / Systems , New Brunswick, New Jersey
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