Head of Employee Relations, North America
Company: J&J Family of Companies
Location: New Brunswick
Posted on: May 6, 2022
Johnson & Johnson is recruiting for a Head of Employee
Relations, NA. The position can be based in Tampa, FL or New
Brunswick, NJ areas. Remote work options may be considered on a
case-by-case basis and if approved by the Company.
Caring for the world, one person at a time has inspired and united
the people of Johnson & Johnson for over 130 years. We embrace
research and science -- bringing innovative ideas, products, and
services to advance the health and well-being of people. At Johnson
& Johnson, we believe good health is the foundation of vibrant
lives, thriving communities and forward progress. That's why for
more than 130 years, we have aimed to keep people well at every age
and every stage of life. Today, as the world's largest and most
broadly-based healthcare company, we are committed to using our
reach and size for good. We strive to improve access and
affordability, create healthier communities, and put a healthy
mind, body and environment within reach of everyone, everywhere.
Every day, our more than 140,000 employees across the world are
blending heart, science and ingenuity to profoundly change the
trajectory of health for humanity.
Thriving on a diverse company culture, celebrating the uniqueness
of our employees and committed to equity. Proud to be an equal
The Head, Employee Relations NA has overall responsibility to lead
and direct the regional delivery of Employee Relations & globally
They will work with fellow Regional Heads and Global Lead on
strategies to manage employment risk effectively and will oversee
the partnership with the Employment Law team in the Law
They will drive proactive initiatives to increase ER awareness with
Managers & Employees and will support any ad hoc workforce events
(M&A, Divestitures, etc.) requiring ER involvement.
They will inspire and build ER capability and engagement in the
region. Leading a team of professionals who embody our Credo based
values providing ER services which enable our employees and
businesses to thrive.
Major Duties & Responsibilities:
+ Oversee and execute the long-term operational strategy of ER.
Proactively partner with critical stakeholders, including managers,
Law Department and BUHR to create a workplace environment where our
employees can thrive.
+ Builds an extensive external professional network to maintain an
appropriate view of the workplace and marketplace. Stay current on
regional employment practices. Maintain a strong knowledge of best
+ Act as the senior-most ER leader on operational complex issues
that need resolutions or escalation.
+ Manage Global Services HR peer relationships required to support
efficient delivery of end-to-end HR Processes (i.e. Total Rewards,
Process Excellence Operations, Talent Acquisition, payroll).
+ Monitor team member's workload and performance, ensuring proper
assignment of cases and workload balancing to deliver targeted
+ Define, model and enforce standards for maintaining a
confidential and sensitive work environment.
+ Foster a culture of rigorous adherence to standards, process
excellence and continuous improvement.
+ Enable a Credo-based & High-Performance Culture within team
+ Create a culture of inclusiveness and multi-cultural engagement
through coaching and feedback in alignment with the Company's
+ Develop a strong pipeline of global, diverse leaders within HR
+ Accountable for the effective management of Employee Relations
matters (grievances, discipline) measured by resolution of service
requests within defined time periods, levels of accuracy and
quality standards; meeting established cost to serve rates and
customer satisfaction levels.
+ Ensure Continuous improvement of processes
+ Bachelor's degree is required. Specialization in HR, Employement
Law or related discipline is preferred.
+ Min of 10 years progressive HR experience required
+ Knowledge and experience of the ER process is required
+ Experience in the delivery of HR Services in shared services
environment is preferable
+ People leader experience is required.
+ Experience managing complex investigations, including preparation
of written investigation reports. Strong English written
+ Bi-Lingual skills; English and Spanish preferred to support
+ Experience using data/investigation feedback to identify insight
+ improvement plans to the business
+ Experience managing and implementing projects /strategic change
+ Ability to establish a culture of accountability and continuous
improvement while building employee-centric repeatable and
+ Proven success in establishing, managing, and empowering a
+ Exceptional influencing, communication and collaboration skills,
in an indirect, matrix-based, and virtual environment, able to
manage relationships at all levels
+ Strong capability in assessing, hiring, developing and coaching
talent; developing a high performing, diverse and sustainable
+ High integrity, can be trusted to maintain confidential
+ This position requires up to 25% travel and is based in Tampa FL,
or New Jersey area.
At Johnson & Johnson, we're on a mission to change the trajectory
of health for humanity. That starts by creating the world's
healthiest workforce. Through cutting-edge programs and policies,
we empower the physical, mental, emotional and financial health of
our employees and the ones they love. As such, candidates offered
employment must show proof of COVID-19 vaccination or secure an
approved accommodation prior to the commencement of employment to
support the well-being of our employees, their families and the
communities in which we live and work.
For more information on how we support the whole health of our
employees throughout their wellness, career and life journey,
please visit www.careers.jnj.com.
Johnson & Johnson is an Affirmative Action and Equal Opportunity
Employer. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual
orientation, gender identity, age, national origin, or protected
veteran status and will not be discriminated against on the basis
United States-Florida-Tampa-8800 Grand Oak Circle
United States-New Jersey-New Brunswick
Johnson & Johnson Services Inc. (6090)
Keywords: J&J Family of Companies, New Brunswick , Head of Employee Relations, North America, Other , New Brunswick, New Jersey
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