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Clinical Services Representative II (Multiple Vacancies)

Company: Rutgers University
Location: New Brunswick
Posted on: November 21, 2022

Job Description:

Rutgers, The State University of New Jersey is seeking a Clinical Services Representative II for the Clinical Call Center at the Rutgers, Robert Wood Johnson Medical School.

The Clinical Services Representative II performs administrative tasks as assigned to support effective and efficient office operations.

Among the key duties of this position are the following:

  • Answers the telephone with a pleasant demeanor, always identifying self, and location.
  • Competently performs the following financial functions based on assignment: Scheduling, pre-registration, recording patient arrival, administering financial and HIPAA paperwork, obtaining necessary signatures, receiving referral and pre-certification numbers; performs online insurance verification to assist patient with their payment options.
  • Advises patients regarding preparation of necessary forms; counsels patients regarding paperwork requirements.
  • Maintains Computer Databases entering changes in demographic, insurance, and other information, as required.
  • Collects co pays, and posts in the financial system; administers receipts and prepares necessary paperwork for later reconciliation of the batch transactions.

Keywords: Rutgers University, New Brunswick , Clinical Services Representative II (Multiple Vacancies), Other , New Brunswick, New Jersey

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