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Application Support Lead (R1042928)

Company: IQVIA
Location: New Brunswick
Posted on: December 4, 2018

Job Description:

IQVIA is seeking a skilled Application Support Lead with a passion for customer satisfaction, strong leadership skills and attention to detail. The application support team is responsible for providing exemplary service to clients in handling technical inquiries and maintaining the stability of all Compliance Software Products. The Application Support Lead will focus on Global Support for one of our largest pharmaceutical clients. Responsibilities: Day to day orchestration of Support Analysts to ensure that ticket management process, SLA's and effective communication are taking place across all the different stakeholders across the world. Mentor the Global team as a ITIL SME

Keywords: IQVIA, New Brunswick , Application Support Lead (R1042928), Other , New Brunswick, New Jersey

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