Help Desk Support - G
Company: Next Step Systems
Location: New Brunswick
Posted on: May 19, 2019
Help Desk Support We are actively looking for a Help Desk Engineers
to join the team. This position offers the chance to work on
cutting-edge projects with some wonderful and knowledgeable
professionals. Your role will include resolving computer-related
issues, in a courteous and tactful manner, for diverse clients.
Responsibilities -Identify, research and resolve technical problems
of moderate complexity related to applications, systems, software,
network devices and hardware. -Respond timely to telephone, email
and on-line requests and inquiries for technical support.
-Document, track and monitor communication and resolutions using
ticketing and remote management systems- ConnectWise and Kaseya.
Qualifications -Client 1st attitude is paramount. -2 years of IT
experience as support engineer, field service or help desk
technician. -Clear, professional and confident speaking voice.
-Strong troubleshooting and critical thinking skills. -Positive and
professional demeanor. -Clear and concise writing. -Certifications
a plus. -Ability to work independently, remotely or as a team
member. -Participate in the company s on call rotation. -Proficient
with Microsoft based Office Suite. -Knowledgeable with Cloud
Platforms and Solutions -Office365,Azure and AWS. -Knowledgeable
with Active Directory. -At least a year of Help Desk Support
experience is preferred. Keywords Somerset NJ Jobs, Help Desk
Support, Microsoft, Office Suite, Cloud Platforms, Office 365,
Azure, AWS, Active Directory, Helpdesk Technician, Support
Engineer, Field Service, New Jersey Recruiters, Information
Technology Jobs, IT Jobs, New Jersey Recruiting If you are an
employer and recruiting for similar IT professionals positions,
please contact our Technical Recruiters at Next Step Systems . We
are a national IT Recruiting Firm Agency specializing in full-time
direct hire Information Technology employment opportunities.
"PLEASE DO NOT APPLY" If You Are A Consulting Firm, Third Party
Recruiter Or Seeking Corp-To-Corp W-2 Direct Hire Only.
Keywords: Next Step Systems, New Brunswick , Help Desk Support - G, Other , New Brunswick, New Jersey
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