Company: Compass Group USA Inc
Location: New Brunswick
Posted on: May 3, 2022
* We are hiring immediately for a DISPATCHER (PART-TIME)
* Location: Robert Wood Johnson, 1 Robert Wood Johnson Plaza, New
Brunswick, NJ, 08903. Note: online applications accepted only.
* Schedule: Part-Time: Flexible scheduling, more details upon
* Requirement: Previous customer service experience is
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Make a difference in the lives of people, your community, and
yourself. Join a culture of opportunity with Crothall Healthcare.
Our careers are filled with purpose and empower you to transform
healthcare experiences. Take a look for yourself at the Power of
Crothall Healthcare is a Compass One Company that provides
specialized, high-quality, innovative, and responsive support
services exclusively to the healthcare industry. Crothall is the
market share leader in Environmental Services (EVS), and serves
many of the top 100 Hospitals throughout its over 2,000 healthcare
service teams in 47 states. Crothall has been recognized as one of
Modern Healthcare's Best Places to Work and Best Places to Work in
Pennsylvania in 2020 for the 8th straight time and Beckers Top 150
Places to Work in 2019 for the 4th time. A division of Compass
Group USA, Crothall has more than 26,000 team members. Its EVS
division is CIMS and CIMS-GB certified by the ISSA since 2009, and
its HTS division is ISO 13485 certified since 2019. Our core
services include: Environmental Services, Patient Transportation,
Facilities Management, Healthcare Technology Solutions, Laundry and
Linen Services, Ambulatory, and Sterile Processing.
Summary: Coordinates and monitors Patient Transportation services
activities through timely, accurate dispatch and management of
customer transportation requests.
Essential Duties and Responsibilities:
* Provides quality customer service to customers by providing
one-on-one attention to detail.
* Understands and applies knowledge of basic patient transport
concepts, infection control practices and proper body
* Determines, explains and develops dispatcher logic and
transporter activities. Transports patients when necessary.
* Directs the activity of the transport function and transporters,
ensuring timely completion of tasks. Monitors procedures related to
availability and completion task, and follows up on issues related
to service and operations.
* Ensures requests have been addressed in an efficient, timely
manner according to current departmental standards, priorities and
* Serves as a liaison between Patient Transportation and other
* Assigns, collects and distributes pagers. Monitors daily
* Develops and promotes positive customer service relationships
with patients, patient family members, visitors and staff. Ensures
accurate, timely dispatch of transport requests. Ensures maximum
* Resolves problems related to patient, visitor, staff or employee
complaints. Recommends solutions for ongoing or recurring
* Performs other duties as assigned.
Associates at Crothall are offered many fantastic benefits.
Both full-time and part-time positions offer the following benefits
* Retirement Plan
* Associate Shopping Program
* Health and Wellness Programs
* Discount Marketplace
* Identity Theft Protection
* Pet Insurance
* Voluntary Benefits, including Critical Illness Insurance,
Accident Insurance, Hospital Indemnity Insurance, Legal Services,
and Choice Auto and Home Program
In addition, full-time positions also offer the following benefits
* Life Insurance/AD
* Disability Insurance
* Commuter Benefits
* Employee Assistance Program
* Flexible Spending Accounts (FSAs)
About Compass Group: Achieving leadership in the foodservice
Compass Group is an equal opportunity employer. At Compass, we are
committed to treating all Applicants and Associates fairly based on
their abilities, achievements, and experience without regard to
race, national origin, sex, age, disability, veteran status, sexual
orientation, gender identity, or any other classification protected
Qualified candidates must be able to perform the essential
functions of this position satisfactorily with or without a
reasonable accommodation. Disclaimer: this job post is not
necessarily an exhaustive list of all essential responsibilities,
skills, tasks, or requirements associated with this position. While
this is intended to be an accurate reflection of the position
posted, the Company reserves the right to modify or change the
essential functions of the job based on business necessity. *Los
Angeles applicants: Compass Group will consider for employment
qualified applicants with criminal histories in a manner consistent
with the requirements of the Los Angeles Fair Chance Initiative for
Hiring (Ban the Box ordinance).
Req ID: 999347
Nearest Major Market: New York City
Job Segment: Housekeeping, Food Service, Part Time, Hospitality
Keywords: Compass Group USA Inc, New Brunswick , Dispatcher (part-time), Professions , New Brunswick, New Jersey
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