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Dispatcher

Company: Confidential
Location: New Brunswick
Posted on: September 4, 2019

Job Description:

Dispatch fleet of flatbed trucks to NY/NJ Metro area for dedicated accountAbility to motivate drivers to be on time, accurate and comply with all DOT regulations.Strong computer skills are a mustMulti-tasking in a fast paced environment Flexibility of schedule is a mustUpbeat and positive attitudeAbility to problem solve situations as they arise in a timely and cost effective mannerAbility to handle high volume phone calls. Ability to handle minor mechanic repairs on equipmentAbility to communicate professionally and timely to customer, Duties and essential job function:Providing superior customer service to both external and internal customers by exceeding expectations through over communicating.Dispatching trucks and scheduling according to customer needsConsistent follow up in all assigned duties.Maintaining and communicating with accuracy; insure 98% accuracy on accessorial billing. Communicating critical information in a timely manner. Follow company policy and procedures. Updating information in real time from driver to computer is essential.Assist with recruiting, training, and maintaining driver poolSoftware:TMWProfit Tools QualComCom DataPC MillerKnowledge of Omnitracks a plusQualifications: Preferred HS diploma or college degree Minimum of 3 years in transportation in following spaces: Truckload, locally to NJ and NY Flatbed truck experience Knowledge of all three businesses is a plus, but knowledge of at least one is a must! Super communicator Able to work independently Solve problems quickly and cost effectively Ability to navigate internet Physical requirements: Ability to stand for long periods of time Ability to move around facility Light maintenance of trucks may occur Reporting relationships Safety HR Customer Service On site repair shop Outside vendors Customer location Benefit information: These include: Medical Plan Dental Plan Vision Plan Vacation Days Sick Days Holiday Pay Life Insurance 401K Associated topics: 911, call, call center, command center, communication, dispatcher, fire, hospital, phone, telecommunicator

Keywords: Confidential, New Brunswick , Dispatcher, Professions , New Brunswick, New Jersey

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